Getting Started Guide
ParentSquare is D91's unified communication system. It connects schools, staff, and families in one secure, easy-to-use place. Through email, text, app notifications, and/or voice messages, you can receive announcements, respond to attendance notifications, message your child's teachers, read district newsletters, and more.
An account is automatically created for each parent or guardian using the contact information in PowerSchool. We encourage you to activate your account to download the free mobile app, set your language preferences, and choose how and when you’d like to receive messages.
Why you'll Love ParentSquare
Standard Platform
Personalized Notifications
Automatic Translation
Easy-to-Use Mobile App
Getting Started
Your school will send you an invitation using your email address or phone number listed in PowerSchool. If you have recently changed phone numbers or email and have not updated your contact information, please contact your school secretary.
1. Download the ParentSquare app, available on iOS or Android.
2. Open the text or email message and click Activate your account.
3. Enter your email or phone number, then click Get Started. (Optional: You can also sign
in with Google or Microsoft.
4. Check your contact information. If it looks correct, click Confirm. You’ll receive a code by text or email.
5. Enter the verification code when asked.
6. Then, you’ll see your children’s names. Click Confirm next to each child who should be connected to your parent account. If a child is listed by mistake, click Not my child.
7. Once everything looks correct, click Yes, this is me.
Now you’re ready to start using ParentSquare!
DOWNLOAD PARENTSQUARE NOW!
Frequently Asked Questions (FAQs)
How do I sign up?
Your school will send you an invitation using your email address or phone number listed in PowerSchool. If you have recently changed phone numbers or email and have not updated your contact information, please contact your school secretary.
How will I receive notifications?
ParentSquare notifications are customizable. You can choose to be notified via text, email, or app notification—or all three. You can also choose between instant notifications or a daily digest (an evening summary of posts from the day; excluding messages and alerts, which are delivered instantly.)
We recommend downloading the ParentSquare app, which allows you to view images and newsletters and keep all your school communications in one place.
If I choose to receive digest notifications, will I still get alerts??
Yes. Frequency settings apply to posts only, not messages or alerts. To make sure you never miss an important update, alerts are sent through every channel available to you — email, app, and text.
Where can I learn how to use ParentSquare?
Access ParentSquare tutorials by visiting the D91 Parent Learning Portal or the ParentSquare Help Center. You can also call the D91 Help Desk at 208-525-7556 with questions.
Inside the app, tap the hamburger menu in the top left corner, then select the Help icon to access help articles, submit error tickets, or contact ParentSquare support.
I got a new phone number/email address. How do I update it in ParentSquare?
Once you or your school secretary updates your contact information in PowerSchool, the change will automatically reflect in ParentSquare within 24 hours. ParentSquare performs a daily sync, so you don’t have to worry about manual updates.
You can always access posts on your school’s page (online or in the app), and alerts are viewable for 3 weeks after their send date. So if you happen to miss a notification or two, you can catch up anytime..
How does ParentSquare support families who speak languages other than English?
ParentSquare offers instant, two-way translation in over 190 languages. To set your language preferences, visit your account settings in the app or online.