The Technology Department in Idaho Falls School District 91 is dedicated to empowering students, staff, and families with reliable, innovative technology solutions that enhance learning, collaboration, and productivity. More than just IT support, our team partners with the district to shape the future of education through seamless technology integration and secure, accessible digital environments.
We are committed to maintaining a robust, innovative infrastructure that ensures technology works effortlessly for everyone. From supporting classroom learning to facilitating district operations, we provide 24/7 access to submit support requests and offer assistance through in-person, phone, and online services. With a skilled team of desktop support and help desk specialists, we are here to help our district thrive in an increasingly connected world.
What We Offer
1. Comprehensive IT Support
Our skilled desktop support and help desk specialists are available to assist with technical issues:
In-person, phone, and online support.
24/7 access to submit support requests.
Dedicated to resolving issues quickly and effectively.
2. Cybersecurity Awareness
We prioritize safety through training, proactive measures, and compliance with the Child Internet Protection Act (CIPA).
Stay Cyber Smart Tips:
Think Before You Click: Avoid unexpected links or attachments.
Use Strong Passwords: Mix letters, numbers, and symbols for robust protection.
Lock It When You Leave It: Secure devices when unattended.
Beware of Phishing: Look for signs of fake emails.
Keep Software Updated: Stay ahead of potential risks by updating devices regularly.
Stay Safe on Wi-Fi: Avoid public networks for work-related tasks.
Report Suspicious Activity: Alert IT staff if something feels off.
3. Digital Citizenship
We provide age-appropriate lessons to help students navigate the online world responsibly, reinforcing the Acceptable Use Policy (AUP) for all staff and students annually.