Idaho Falls School District 91 Help Desk
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The D91 IT Help Desk is your first point of contact for technical support. We are committed to quickly resolving technology issues that affect students and employees, ensuring a smooth and productive experience with district technology. Before contacting the Help Desk, try these quick troubleshooting steps to resolve common issues.
Try These Quick Fixes Before Calling
1. Restart Your Computer
Many issues can be resolved by simply restarting your device.
2. Run Windows Updates
Keeping your system up to date can fix performance and compatibility problems.
Open the Start Menu
Click on Settings (gear icon)
Select Update & Security
Click Windows Update
SelectCheck for Updates
Allow updates to download and install,then restart your computer when prompted
Still no updates? Click Check online for updates from Microsoft in the Windows Update window to find additional updates.
3. Check Your Cables & Connections
Ensure power cables, network cables, and peripherals are securely plugged in.
Check for loose connections that might be affecting functionality.
Contact the D91 IT Help Desk
If these steps don’t resolve your issue, our IT team is ready to assist you.
Call the Help Desk: (208) 525-7556 (or dial ext. 50556 from a district phone)
Help Us Help You Faster!
Before calling, have your computer number ready for quicker service.
This number is usually 5–6 digits.
It can be found on the top of a laptop or etched on the side of your equipment.
Looking for Answers?
Your question might already be covered in our Frequently Asked Questions (FAQ) repository.
Submit a Help Ticket