We are committed to maintaining a robust, innovative infrastructure that ensures technology works effortlessly for everyone. From supporting classroom learning to facilitating district operations, we provide 24/7 access to submit support requests and offer assistance through in-person, phone, and online services. With a skilled team of desktop support and help desk specialists, we are here to help our district thrive in an increasingly connected world.
1. Comprehensive IT Support
Our skilled desktop support and help desk specialists are available to assist with technical issues:
In-person, phone, and online support.
24/7 access to submit support requests.
Dedicated to resolving issues quickly and effectively.
2. Cybersecurity Awareness
We prioritize safety through training, proactive measures, and compliance with the Child Internet Protection Act (CIPA).
Stay Cyber Smart Tips:
Think Before You Click: Avoid unexpected links or attachments.
Use Strong Passwords: Mix letters, numbers, and symbols for robust protection.
Lock It When You Leave It: Secure devices when unattended.
Beware of Phishing: Look for signs of fake emails.
Keep Software Updated: Stay ahead of potential risks by updating devices regularly.
Stay Safe on Wi-Fi: Avoid public networks for work-related tasks.
Report Suspicious Activity: Alert IT staff if something feels off.
3. Digital Citizenship
We provide age-appropriate lessons to help students navigate the online world responsibly, reinforcing the Acceptable Use Policy (AUP) for all staff and students annually.
Cyber
Safety Is Everyone's Responsibility
STOP
Don’t rush into clicking links.
LOOK:
Verify the sender
and source of emails.
THINK
Consider if the
email could be a
phishing attempt.
ACT:
Use strong passwords
and enable multi-factor
authentication (MFA).
Technology Policies & Guidelines
1-1 Technology Guidelines
2 Way Radio Guidelines
D91 Security and Access Control Guidelines
Technology Use Notification
FY 2022 Budget
FY 2021 Budget
Support & Training
IT Help Desk
Remind Training PDF
Book IT Training
Moving Guidelines
Hardware & Equipment
Standard Technology Equipment
Device Checkout Form
Student Device Insurance
Special Programs
HP EPP Program
Microsoft Workplace Discount Program